# Tracking report progress with statuses

> Statuses show where each report is in your workflow. Create the statuses your team uses and choose the one new reports get.

Source: https://help.venzeo.com/en/article/status-management
Language: en
Updated: 2026-10-27

Only administrators can manage statuses. Any user with web access can change the status of a report.

A **status** says where a report is in your workflow, for example _New_, _In progress_ or _Resolved_. Every report has exactly one status. New reports from the Venzeo™ mobile app get the **Default status**, and every later change is kept in the report's **Status history**.

_Example: a skip-hire office marks a report Checked when the proof is complete. Accounting invoices only checked reports and then marks them Invoiced._

## Create a status

1. Open the main menu, expand **Statuses** and choose **Manage Statuses**. The **Statuses** page opens.
2. Click **Create new status**.
3. Enter the **Name**.
4. Optional: pick an icon. Venzeo™ adds it in front of the name.
5. Click **Save**. **Successfully added** appears and the status is added to the list.

## Choose the default status

1. Open the main menu, expand **Statuses** and choose **Manage Statuses**.
2. Click **Edit** next to the status.
3. Click **Set as default state**. The pop-up closes, **Successfully saved** appears and the status is marked **Default status** in the list.

> **Tip:** Keep the default status neutral, for example _New_, so it sounds neither too positive nor too negative.

## Change the order of statuses

On the **Statuses** page, drag a status row to its new position. Venzeo™ saves the new order immediately.

## Deactivate a status

The default status cannot be deactivated: its pop-up shows **This status cannot be deactivated.** instead. Set another status as default first.

1. Open the main menu, expand **Statuses** and choose **Manage Statuses**.
2. Click **Edit** next to the status.
3. Click **Deactivate** and confirm with **Yes**. **Successfully deactivated** appears and the status disappears from the list.

To use the status again, turn on **Show inactive statuses**, click **Reactivate** next to the status and confirm.

## Change the status of a report

1. Open the main menu and, under **Reports**, choose **List view**.
2. Point at the report, then click **Change status**. When the button is hidden, it is under **Actions**.
3. Choose the new status. **Successfully saved** appears and the change is added to the report's **Status history**.

You can include the history in exports: select **Show status history** when you export to PDF, or **Status history** when you export to CSV. To show only reports with a given status, see [Filtering reports](https://help.venzeo.com/en/article/filtering-reports).