Venzeo™Help Center

Mobile app & devices

Install, activate and update the Venzeo™ mobile app, and manage the devices that use it.

  1. Mobile device requirements (Android and iOS)Which Android phones, iPhones and iPads run the Venzeo mobile app, and what a device needs so its reports are certified.
  2. What data plan is needed?How much mobile data the Venzeo mobile app uses for reports and photos, and how to estimate the data plan each device needs.
  3. Updating the Venzeo mobile appUpdate the Venzeo mobile app from the message in the app, Google Play or the App Store, and see which devices still need it.
  4. Activating the mobile app by SMSSend an activation SMS to a phone that is not with you, so its user can activate the Venzeo™ mobile app with one tap.
  5. Managing phones and tablets that use the mobile appFind any phone or tablet with the Venzeo mobile app, check its app version, and change its assigned user, phone number or note.
  6. Deactivating a mobile deviceDeactivate a lost or unused phone or tablet so it can no longer send reports to your organisation, and see what happens to its data.
  7. A phone doesn't activateWhat to do when the Venzeo mobile app shows a message instead of activating, or signs out of your organisation on its own.
  8. Reports show Warning! or no certification labelWhy reports from a phone show Warning! or no certification label instead of Certified, and how to fix the device.

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https://help.venzeo.com/mcp
  • Claude: Settings → Connectors → Add custom connector, then paste the URL.
  • ChatGPT: Settings → Apps & Connectors → turn on developer mode → Create, then paste the URL.
  • Claude Code, Cursor, VS Code: Add the URL as a remote (HTTP) MCP server.