Use this page to choose a data plan for a device with the Venzeo™ mobile app.
Checked on 2026-10-09 against mobile app version 384: photo size and quality, when the app sends data, and offline behaviour.
What uses mobile data
| Data | Size and behaviour |
|---|---|
| Photos | Most of the data. Each photo is resized and saved as a JPEG. The default for an organisation is 1600 pixels on the longer side at 75% quality, and your organisation’s settings may differ. A Venzeo™ Request can set its own photo size for each step, and a higher Preferred photo resolution in the app settings makes photos larger |
| Report details | Tags, location, time and notes are sent as small text data with each report |
| When data is sent | Each photo is sent as soon as it is processed and the device is online. There is no Wi-Fi-only setting: the app uses Wi-Fi or mobile data, whichever is available |
| Offline data | Places of interest, projects and assets are downloaded for offline use only when your organisation uses them offline. After the first download, only changes are downloaded |
| App updates | Downloaded from Google Play or the App Store, not by the Venzeo™ app |
The size of a photo depends on what it shows, so Venzeo™ does not give a fixed size per report.
Estimate the data plan for a device
- Use the device for one normal working week.
- In the device settings, open the mobile data usage and find how much data the Venzeo™ app used.
- Multiply that number by five. This gives a monthly figure with some reserve.
Working offline
The app also works without an internet connection. Reports saved offline are sent automatically when the device is back online or when the app is opened again.
A mobile data plan is still recommended: with one, web users see new reports immediately instead of when the device next reaches Wi-Fi.
Save mobile data
- Update apps over Wi-Fi only. In Google Play or the App Store settings, let apps update automatically over Wi-Fi only. See Updating the Venzeo mobile app.
- Keep streaming on Wi-Fi. If the data plan is meant for the Venzeo™ app only, ask colleagues to watch videos and stream music only on Wi-Fi.
For which phones and tablets are supported, see Mobile device requirements (Android and iOS).