Venzeo™Help Center

Users & access

Add and edit users, choose their roles and groups, and adjust the interface.

  1. User rolesEach person in Venzeo™ has one of three levels of access, from mobile-app-only reporting to full administration of your organisation.
  2. Adding a new userInvite a colleague to Venzeo™ and choose whether they can log in to the web interface and whether they get admin rights.
  3. Editing a userChange a user's details, groups or access in Venzeo™, take away their web access, or deactivate and reactivate them.
  4. Setting up groups for separate teamsSplit users into teams, regions or departments, so each person sees only their group's reports and admins manage only their people.
  5. Turning optional features on or offTurn places of interest, assets, projects, tasks, Venzeo™ Requests or groups on or off, and make them required or optional.
  6. Free reports, licence and deactivation: common questionsHow many free reports a trial includes, what changes without a licence, how to get one, and what a deactivated organisation sees.
  7. The sign-in email doesn't arriveNo sign-in email after you asked for a secure link? Check spam and your email filters, ask for a new link, or sign in another way.
  8. Links that open Venzeo forms directlyVenzeo™ forms have their own links (shortcuts, deep links), for example to invite a user, add a tag or report a bug.
  9. Licence limits, users and billing: common questionsWhat counts towards your Venzeo™ licence limits (devices, web users, administrators), how to change them, and where to find prices.
  10. Using Venzeo™ in more than one organisationUse one email or one phone in several Venzeo™ organisations (accounts), switch between them, and decide between organisations and groups.

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  • Claude: Settings → Connectors → Add custom connector, then paste the URL.
  • ChatGPT: Settings → Apps & Connectors → turn on developer mode → Create, then paste the URL.
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