Only administrators can edit users.
Change a user
- Open the main menu, expand Users and choose Manage users.
- Find the user in the table and click Edit in their row.
- Change what you need: Name, Note, Phone Numbers, Groups (if your organisation uses groups), login access, Email or admin rights. See User roles for what each access level allows.
- Click Save.
When you give someone login access for the first time, or change their email address, Venzeo™ sends them a new invitation email.
If you switch a user to No login access, they can no longer log in to the web interface. Their email address is removed from their profile.
Deactivate a user
- Click Edit in the user’s row.
- Click Deactivate and confirm.
A deactivated user can no longer log in. Their login access, email address and phone numbers are removed, so the phone numbers can be used for someone else. Reports they created stay in Venzeo™.
The user who created your organisation’s account cannot be deactivated.
Reactivate a user
- Turn on Show deactivated users above the table.
- Click Reactivate in the user’s row and confirm.
- If the person needs to log in again, click Edit and give them login access, their email and their phone numbers again.
Tip: Use the Rights and Login access columns to check at a glance who can log in and who is an administrator.