This page is for anyone who asks how Venzeo™ fits next to their existing systems. These can be a fleet or dispatch system, an ERP such as SAP, a greenery register, GPS tracking or dashcams.
Venzeo™ works with your back-office system and adds what it is missing: certified photo evidence from the field. Venzeo™ also digitises how you collect photos. Every photo is organised, easy to find and easy to share with your colleagues and with people outside your organisation.
What each system does
Your existing system stays the place where you plan work, keep customer and asset records, and invoice. Venzeo™ adds evidence from the field to those records:
- photos and videos from the field with a certified time and GPS position (with a licence), see Why photos must be taken in the Venzeo™ app;
- a mobile app that field workers, subcontractors and customers can use, including one-time Venzeo™ Requests by SMS;
- sharing of reports with people who have no account, for example a customer or a city office.
GPS trackers and dashcams
GPS trackers and dashcams show where a vehicle was. Getting evidence out of them is often slow. You may need to wait until the vehicle comes back to download the footage. Finding the exact frame can then take 15 to 30 minutes. Only after you export it can you send it to the customer who complains.
A Venzeo™ report documents what a person found at a place, such as a damaged bin, a finished repair or a blocked access road. Our customers use Venzeo™ next to their trackers and dashcams for these reasons:
- A person can photograph what a vehicle camera cannot see, such as the inside of a bin, a container or a package, or a place the vehicle cannot reach.
- Reports are in Venzeo™ as soon as they are sent. You do not wait for the vehicle to come back.
- Reports are easy to search, work with and share, also with people who have no account.
Example: a waste-collection company keeps its routes and vehicles in its fleet system. Drivers use Venzeo™ only to photograph bins they could not empty. The office sends the photo to the customer who complains.
Matching records with custom IDs
Places of interest, projects, assets and tasks in Venzeo™ each have a custom ID. Fill it with the ID from your own system, such as a customer, order or asset number. Then every report can be matched to the right record in your system, in exports and through the API.
How data moves between the systems
- API. Your system can keep places of interest, projects and assets in Venzeo™ up to date. It can also fetch new reports automatically. See Connecting your system to Venzeo through the API.
- Exports. Download filtered reports as PDF, Excel or CSV. Use them for an audit or for a system without an API connection. See Exporting filtered reports.
- Public links. Share a live view of filtered reports that opens without signing in. See Sharing a live view of reports.
- CSV upload. Bring reports from another system into Venzeo™. See Uploading reports from a CSV file.
Tip: Start with exports. Build an API connection once you know which report data your system really needs.