The Venzeo™ mobile app is simple to use. Behind the scenes, it records every photo and video with a trusted timestamp and GPS location, which the Venzeo system certifies. The result is a tamper-proof digital record.
Simple, with more when you need it
The app looks minimal at first, so anyone can pick it up quickly. More advanced features are there when your organisation needs them.
Tip: Many features are only visible when an administrator enables them. If you are missing something, ask your administrator.
You can adapt the app in two places:
- in the Venzeo web administration, where administrators decide what the app shows,
- in the settings inside the app, for each field user.
This way the app fits your workflow, from occasional use to complex operations.
What you can do with the app
- Capture photos and videos with GPS location and timestamp.
- Draw on a photo to highlight something.
- Get a warning when a photo looks blurred.
- Describe the situation with tags.
- Add notes, typed or dictated by voice.
- Add a handwritten signature.
- Link the report to:
- projects or orders,
- places of interest,
- assets (physical items),
- tasks.
Everything is sent securely to the Venzeo web system, where your team can see, share and archive it straight away.
Activating the app
The app must be activated before its first use. Your administrator can do this in two ways:
- with a QR code that you scan,
- with a secure activation link sent by SMS.
See Activating the mobile app on a device.
One-time requests via SMS
Sometimes the person who needs to send photos does not use Venzeo every day, for example a customer, or someone at a bank or insurance company doing a remote inspection. For them, administrators can send a Venzeo™ Request via SMS.
The person receives a secure link by SMS or WhatsApp. The link guides them step by step through:
- taking the photos you asked for,
- answering your text questions.
The result is a certified, tamper-proof report, saved automatically and ready for you to review.
Administrators create these requests from the menu: expand Tasks and choose Create Venzeo™ Request via SMS. The option appears only when the feature is enabled for your organisation.
Evidence without extra trips
With Venzeo, you no longer need follow-up calls or repeat site visits. Whether you are a technician in the field or a customer documenting something remotely, the app captures certified data quickly.