Police and municipal police officers patrol set routes, record parking and traffic offences, and document accident scenes. Without structure, photos stay on personal phones and nobody can show which checkpoints were patrolled. Sharing a photo can also expose the faces of bystanders.
Put a QR code at each patrol checkpoint
Create a place of interest for each checkpoint, such as a school entrance, a park or a parking zone. Put a QR code or NFC tag with its custom ID on site; you print the codes yourself. When an officer scans it, the report shows the place with a trusted timestamp and GPS position. See Setting up places of interest (POIs).
Example: a municipal police patrol scans the QR code at a school entrance every morning and adds a photo of the pedestrian crossing.
Tag offences and incidents
Use tags (previously called types) for what officers record, for example Parking offence, Blocked crosswalk, Traffic accident, Illegal dump, Damaged traffic sign and Damaged property. Put them in categories, such as the offence and the action taken, so the office can filter reports without reading notes. See Adding and editing tags (types) for reports.
Ask people at remote locations for photos by SMS
When a theft, damage or a road hazard is reported from a place far from your patrols, send the caller a Venzeo™ Request instead of a patrol car. They photograph the scene on their phone, and every photo gets a trusted timestamp and GPS position, so you know it was taken there and then. Start the custom ID with your case number, for example 2026-0412-1, because each request needs its own ID. See Requesting photos from someone outside your team by SMS.
Send problems for other authorities straight to them
Alert the municipality’s waste department on Illegal dump and the road administrator on Damaged traffic sign. The alert goes out when an officer creates a report with that tag. See Activating an email alert notification.
Censor faces and licence plates before you share a photo
Accident and street photos often show people and vehicles that are not part of the case. Before you share or export a report, use the photo editor to censor faces and licence plates. The original photo stays in Venzeo™. See Editing images.
Give each unit or district its own group
Put the officers of each unit or district in their own group, so they see only their colleagues’ reports. Add the commanders who must see all reports to every group. See Setting up groups for separate teams.
Which features to use
| Feature | Use it? | How |
|---|---|---|
| Places of interest | Yes | One per patrol checkpoint, with a QR code |
| Groups | Yes | One per unit or district |
| Email alerts | Yes | Problems for the municipality or the road administrator |
| Venzeo™ Request | Yes | Photos from callers, victims or property owners at remote locations |
| Assets | Sometimes | Vehicles, radios and other equipment you check regularly, with a QR code |
| Projects | Sometimes | One per larger event or case, with your case number as custom ID |
| Statuses | Sometimes | New, Handed over and Closed for reports that need follow-up |
| Public links | Rarely | Reports often contain personal data, so share single reports instead |
To see who changed a report’s tags, status or photos, and when, see Checking who changed a report in the audit log.