Activating an Email Alert Notification
Email notification activation is available only for Administrators.
TIP: Always make sure you have consent from email account holders before setting up any notifications.
Automatic email notifications can be sent after a report is recorded with a predefined type.
EXAMPLE: You set a type with the name "Damaged Vehicle". You would like to send an email alert notification to your service center as soon as there is a Report with the Type "Damaged Vehicle". This way your service center knows all the details thanks to photos, location, time and can act accordingly.
The notification email includes a special public link to view the report. Sign-in to the Venzeo™ system is not required.
SETUP A NOTIFICATION:
To set up a notification go to the Notifications panel within Admin Settings.
Click "Setup new notification".
In the following pop-up window fill in:
- name of the notified person (or name of the organization which owns the general email address);
- email, where the notification should be sent;
- types, which trigger the notification. The notification email is sent when the system records a report with at least one type you choose here.
- note, where you can write in your own words why have you set up this notification.
Click the Green button "Save".