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Guides for setting up and running Venzeo™ in your organisation.
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Connect via MCPFor AI apps that support MCP servers.
https://help.venzeo.com/mcp- Claude: Settings → Connectors → Add custom connector, then paste the URL.
- ChatGPT: Settings → Apps & Connectors → turn on developer mode → Create, then paste the URL.
- Claude Code, Cursor, VS Code: Add the URL as a remote (HTTP) MCP server.
New to Venzeo? Start here
The essentials, in the order most organisations set them up.
- Setting up Venzeo for your organisationWhat administrators set up in Venzeo™ (users, tags, devices, places of interest, assets and projects) and where each one is in the menu.
- What your team can do with the Venzeo mobile appYour team creates photo and video reports with tags, notes and location. Each one gets a trusted timestamp and GPS position.
- Activating the mobile app on a deviceAn administrator activates the Venzeo™ mobile app on each phone or tablet, by QR code or by SMS. It takes a couple of minutes.
- Creating your first reportTake photos in the Venzeo™ mobile app, describe them and send your first report. It takes less than a minute.
- Running a pilot with your teamPlan a Venzeo™ pilot or trial: one team, a few tags, phones activated by SMS, 10 reports in week one, compared with your current process.
- Using Venzeo™ alongside the system you already haveKeep your fleet, dispatch, ERP or GPS system: Venzeo™ adds certified photo evidence from the field and connects through the API or exports.
Browse by topic
Working with reports
Find, filter, comment on, share and export the reports your team records.
Mobile app & devices
Install, activate and update the Venzeo™ mobile app, and manage the devices that use it.
Users & access
Add and edit users, choose their roles and groups, and adjust the interface.
Tags, statuses & alerts
Organise reports with tags and statuses, and get email alerts when new reports arrive.
- Adding and editing tags (types) for reports
- Grouping tags into categories
- Tracking report progress with statuses
Places, projects & assets
Manage places of interest, projects and assets so every report lands in the right context.
- Setting up places of interest (POIs)
- Grouping reports by project
- Tracking assets such as bins and vehicles
Security & IT
How Venzeo™ protects your data, audit logs, and guidance for IT administrators.
- Allowing Venzeo through your company network
- How Venzeo protects your data
- Checking who changed a report in the audit log
Ideas by industry
Which tags, places, projects, tasks and alerts work best in your industry, with example setups.
- Setting up Venzeo™ for waste collection
- Setting up Venzeo™ for skip hire
- Setting up Venzeo™ for drain and sewer services
Customer examples
Short examples of how organisations use Venzeo™ in the field, with the features they rely on.
- How customers use Venzeo™
- How FCC proves waste collections to city districts and customers
- How OLO answers waste-collection complaints with photo evidence