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Guides for setting up and running Venzeo™ in your organisation.
New to Venzeo? Start here
The essentials, in the order most organisations set them up.
- Setting up Venzeo for your organisationWhat administrators set up in Venzeo™ (users, tags, devices, places of interest, assets and projects) and where each one is in the menu.
- What your team can do with the Venzeo mobile appYour team creates photo and video reports with tags, notes and location. Each one gets a trusted timestamp and GPS position.
- Activating the mobile app on a deviceAn administrator activates the Venzeo™ mobile app on each phone or tablet, by QR code or by SMS. It takes a couple of minutes.
- Creating your first reportTake photos in the Venzeo™ mobile app, describe them and send your first report. It takes less than a minute.
Browse by topic
Working with reports
Find, filter, comment on, share and export the reports your team records.
Mobile app & devices
Install, activate and update the Venzeo™ mobile app, and manage the devices that use it.
Users & access
Add and edit users, choose their roles and groups, and adjust the interface.
Tags, statuses & alerts
Organise reports with tags and statuses, and get email alerts when new reports arrive.
- Adding and editing tags (types) for reports
- Grouping tags into categories
- Tracking report progress with statuses
Places, projects & assets
Manage places of interest, projects and assets so every report lands in the right context.
- Setting up places of interest (POIs)
- Grouping reports by project
- Tracking assets such as bins and vehicles
Security & IT
How Venzeo™ protects your data, audit logs, and guidance for IT administrators.
- Allowing Venzeo through your company network
- How Venzeo protects your data
- Checking who changed a report in the audit log
Ideas by industry
Which tags, places, projects, tasks and alerts work best in your industry, with example setups.
- Setting up Venzeo™ for waste collection
- Setting up Venzeo™ for skip hire
- Setting up Venzeo™ for drain and sewer services
Customer examples
Short examples of how organisations use Venzeo™ in the field, with the features they rely on.
- How customers use Venzeo™
- How FCC proves waste collections to city districts and customers
- How OLO answers waste-collection complaints with photo evidence
Still need help?
Our support team is happy to help. support@venzeo.com